History. One of five makers offered buyers money: Compass Pools, a goodwill payment of about half the deposit, only for buyers who went ahead with a new dealer, offered within 44 days of the cut; whether within 31 days is not shown. Aston Martin, Novo Nordisk, NeoLife and Opatra London promised none in the pages read; Aston Martin and Opatra London pages cover fewer than 31 days.
Hunch. Ledger's 9 October page told CryptoBilis buyers to move their funds to a new device and said nothing about paying them back.
The payment market resolves on Ledger's Ongoing Issues page, blog and press page: YES if by 11:59pm Paris time on 9 November Ledger promises money or crypto to CryptoBilis buyers who lost funds, and NO if it does not. A free replacement device on its own is NO.
We looked for cases where a maker itself stopped selling its product through one of its sellers, because buyers who used that seller were harmed. We found five such makers from 2021 to 2026, in four countries and five different businesses. None of them made crypto devices.