DHSC’s anniversary-period communications, including the 8 July 10 Year Capital Plan, pledged only to “improve the NHS App” without naming new capabilities or citing usage milestones (gov.uk, 8 Jul 2026).
The anniversary market resolves on official DHSC or NHS England communications between 1 and 31 July 2026: 'New features announced' requires at least one named new NHS App capability; 'Usage milestone only' requires statistics without new capabilities; otherwise 'Nothing substantive'.
Features added to the NHS App tend to work. Large projects bought centrally for the whole NHS tend to struggle. We looked at the biggest NHS digital projects and found a split record. The same organisation ran the largest civilian IT failure in UK history and also built one of its fastest-adopted digital products.